Course No: 01 09-10
Excellence in Education
A University of Toronto Accredited Continuing
Dental Education Course
Location: Faculty of Dentistry,
124 Edward Street, Toronto, ON
Dental Practice Management Certification
Lisa Philp
RDH, CMC, President
Linda Anderson
Facilitator
Introduction
Canada’s most sought after dental speaker, Lisa Philp, and her colleague Linda Anderson have teamed up with the University of Toronto to offer a comprehensive certification program for dental professionals. Lisa currently teaches students the business of dentistry as part of their dental school requirements. Linda is an experienced coach for hundreds of dental practices across the continent.
Testimonials
Excellent course. One of the best courses I have taken. I can’t see how it can be improved any more.
– S. Jahshan Nadar, DDS
Course was overall outstanding. Was able to walk away with information currently being used now at our office and will be able to add more from what I’ve learned.
– Collette Cayson
Linda was a great speaker and instructor. She truly knows her course materials, i.e. made it fun, interesting and easy to learn and remember. This is one of the best courses I’ve ever been to, even though it was 9 months long. I truly enjoyed it! Thanks, Linda!
– Wendy Ng
Their industry experience enhancing over 1500 dental practices, combined with their training in adult education and coaching abilities, guarantees that students will walk away with a comprehensive approach and practical real world actions that can be implemented immediately.
Course Synopsis
This program has been designed to assist any member of the dental team with the tools required to understand and implement proven strategies for operational effectiveness and real life business principles specifically for dentistry.
Upon completion of the course, the participant will receive a certificate in Dental Practice Management from the University of Toronto.
Dental Practice Management and the business aspect of dentistry has become one of the biggest challenges in the past five years. With increasing demand on the dentist to keep up with current research, new materials, and the management of a service business, the need for organized systems and administration is fundamental in modern practice success. There are 44 systems needed to operate a functional dental practice. All systems are interrelated; if one of the systems is weak then the entire process breaks down.
Learning Outcomes & Benefits
- How to manage difficult people
- All aspects of the business of dentistry
- How to monitor the financial health of a practice
- Customer service
- How to reduce no-shows and cancellations
- Daily operating procedures
- How to show initiative in the receptionist role
- Economic model of the dental practice
- Marketing strategies for growth
- Enhance leadership skills
- Positive and productive problem solving
- How to be a high performing team member
- Proactive approach to goal setting
- How to communicate for results
- State-of-the-art recall systems
- How to make dentistry affordable
Registration
Register on-line and receive 100
points
Please Note: Tuition must be paid in full before being accepted into the program.
Registration on or before July 7, 2009
One Person: $2,000.00
Two (2) People*: $3,500.00
Three (3) People*: $4,500.00
Registration after July 7, 2009
One Person: $2,100.00
Two (2) People*: $3,700.00
Three (3) People*: $4,800.00
* Must be employees of the same office to receive special promotional price.
CANCELLATION POLICY: Before August 1, 2009: 100% refund. Between August 1-August 31, 2009: 50% refund.
After August 31, 2009: No refund.
DISCLAIMER: Dental education institutions have an obligation to disseminate new knowledge related to the dental practice. In so doing, some presentations may include controversial materials or commercial references. Sponsorship of a continuing dental education course by the Universitof Toronto Faculty of Dentistry does not necessarily imply endorsement of a particular philosophy, procedure, or product by this institution. The University of Toronto Faculty of Dentistry reserves the right to cancel this course due to circumstances beyond its control.
